Troubleshooting network problems
This tutorial will guide you to troubleshooting the most common configuration errors (on your Pc or local network) which may prevent SendBlaster (as well as any other group mailing software) from sending any message. It is important to understand that this will help only in those situations when you cannot send even a single message: this is a strong indicator that there is a network configuration problem (otherwise at least some messages would be sent).
The steps to solve the problem are different depending on which delivery method (Direct Send or Smtp) you are experiencing problems with, therefore we give separate instructions. But first we have to issue a very important.
This tutorial will guide you to troubleshooting the most common configuration errors (on your Pc or local network) which may prevent SendBlaster (as well as any other group mailing software) from sending any message. It is important to understand that this will help only in those situations when you cannot send even a single message: this is a strong indicator that there is a network configuration problem (otherwise at least some messages would be sent).
The steps to solve the problem are different depending on which delivery method (Direct Send or Smtp) you are experiencing problems with, therefore we give separate instructions. But first we have to issue a very important.
